Frequently Asked Questions

Everything you need to know about your FC Barcelona gear and orders.

How long does shipping take for international orders?

International shipping typically takes 5-10 business days depending on your location. Please note that custom-printed jerseys may require an additional 2-3 days for processing.

Can I return a personalized jersey with a player's name?

Items that have been personalized with specific names, numbers, or custom patches cannot be returned or exchanged unless the product is defective.

How do I know if my jersey is an authentic 'Match' or 'Stadium' version?

The 'Match' version is the exact tech worn by players on the pitch with a slim fit, while the 'Stadium' version is designed for fan comfort with a standard fit and embroidered crests.

What payment methods do you accept at the official store?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are duties and taxes included in the final price?

For orders within the EU, taxes are included. For international orders outside the EU, custom duties and import taxes may be applied by your local authorities upon arrival.

How should I wash my FC Barcelona kit to ensure its longevity?

We recommend washing your jersey inside out in cold water on a gentle cycle. Avoid using fabric softeners and always air dry to protect the heat-applied graphics and patches.